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June 6, 2020
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(Solved) : Answers Explained Justified Based Ethics Legal Analysis Answers Consider Among Others Fol Q45795191 . . .

.• Your answers should be explained/justified, based onethics/legal analysis.• The answers should consider, among others, the followingquestions:o Who are the parties involved and what facts are relevant toeach party?o What are the ethical issues for each party in the casestudy?o Analyse how each party’s ethical issue(s) relates to theother parties in the case study.o What are the possible solution(s) or alternative(s) for eachparty’s ethical issues?o What are the possible constraint(s) or barrier(s) that mightprevent a resolution of the ethical issues for the parties?This task assesses the following learning outcomes:- understand the role of law as a business and managementtool- identify different issues and laws applicable in the contextof doing business- examine the different legal approaches and legal toolsavailable for the conduct of business
PRODUCT/SERVICE ADVERTISINGDavid Gassner is General Manager for the Sky Inn in Miami.Helena Barneda is Restaurant and Food Services Manager for the Inn.She reports to David. Two years ago, Helena noticed a decline inroom service business, the highest margin portion of her operation.This decline coincided with an increase in the national sales ofpizza delivery and carryout firms as well as an increase in thenumber of empty pizza boxes from these firms being left in guestrooms in the Inn. Her immediate response was to install a pizzaoven in the kitchen and offer room service pizza to guests. Theeffort met with modest success, though it was well below herexpectations. Questionnaires completed by departing guests revealeda problem of product quality.Focusing on this problem, Helena improved the Inn’s pizzauntil blind taste tests judged it at least equal in quality to theproducts of the two major pizza delivery competitors in Miami.Sales did not improve, convincing Helena that the problem was aperceived mismatch between the hotel’s image and guests’expectations of pizza makers. Guests simply did not seem to believethat the traditional steak and seafood restaurant at the Inn couldmake a high-quality, authentic pizza. Based on this conclusion,Helena presented the following proposal to David:“Sales of room service pizza are stagnant due to guests’misperception that our product is lower in quality than that ofcompetitors. This misperception is based on the belief that untilwe disassociate our pizza from the Sky Inn name. Therefore, tocapture more room service pizza business, we should create a “PizzaToscana” image for our guest room delivery service by:• Preparing “Pizza Toscana” brochures for each guest room,complete with a phone number with a prefix different from that ofSky Inn. The number will reach a special phone in room service,which will be answered by the phrase “Pizza Toscana, authenticItalian pizza from old, family recipes”.• Using special “Pizza Toscana” boxes for delivering roomservice pizza to guests.• Issuing “Pizza Toscana” hats and jackets to room servicepersonnel for use in pizza delivery. Room service waiters andwaitresses will wear these garments to deliver pizza. They willchange to their regular uniforms for other deliveries.”

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(Solved) : Based Readings Week Three Advanced Types Organizational Structures Pages 278 282 Think Ha Q45739314 . . .

a. Based on your readings this week, which of the three advancedtypes of organizational structures, pages 278-282, do you think canhandle implementing strategic changes the best? Why?

b. How does your organization implement change? Does it usetraditional structures or advanced structures?

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(Solved) : Businesses Benefit Sustainability Supply Chain Give Examples Q46050798 . . .

. How businesses can benefit from sustainability in the supplychain? Give examples

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(Solved) : Calculate Forecasts Remaining Five Months Using Simple Exponential Smoothing 04 Round Ans Q45823190 . . .

a. Calculate forecasts for the remaining fivemonths using simple exponential smoothing with α = 0.4.(Round your answers to the nearest wholenumber.)

b. Calculate the MAD for all the forecasts,including January’s. (Round your answer to 1 decimalplace.)

The following tabulations are actual sales of units for six months and a starting forecast in January. ACTUAL 108 FORECAST 98

The following tabulations are actual sales of units for six months and a starting forecast in January. ACTUAL 108 FORECAST 98 92 January February March April May June 113 89 68 92 a. Calculate forecasts for the remaining five months using simple exponential smoothing with a = 0.4. (Round your answers to the nearest whole number.) Forecasts February March April May June b. Calculate the MAD for all the forecasts, including January’s. (Round your answer to 1 decimal place.) MAD

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(Solved) : Believe Organizations Invest Training Career Development Programs Employees Organization Q45196689 . . .

A. Why do you believe organizations invest in training andcareer development programs for employees? How does theorganization benefit? How can training and development support anorganization’s strategic goals? Why should HRMs focus on the careerdevelopment of employees? Use the articles and resources providedto support your ideas.

B. . Why is it important for HRMs to investigate performanceissues to identify the root cause? How would you handle an employeeconduct violation, such as harassment or theft? How would youcounsel an employee who lacked the skills and knowledge to performhis/her job responsibilities? What type of performance issues(s)could benefit from a performance improvement plan?

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(Solved) : Basic Steps Involved Creating Enterprise Risk Management Programme Ii Need Risk Managemen Q45579367 . . .

I. What are the basic steps involved in creating enterprise riskmanagement programme?

II. How can the need for risk management be raised in anorganization? I

II. ‘Risks that an organisation faces usually originate fromthree sources’. What are these?

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(Solved) : Case 12 1 Best Buy Best Scam Trying Get Commission Results Called Noncommission Pay One C Q45928368 . . .

... CASE 12-1 BEST BUY OR BEST SCAM? TRYING TO GET COMMISSION RESULTS ON SO-CALLED NONCOMMISSION PAY One cannot go shopping f106 PARTI. COMPENSATING over direct customers should be treated The Bes t employee blog reported very clear the feedback. Tha

Just need help answering Questions #1-4

… CASE 12-1 BEST BUY OR BEST SCAM? TRYING TO GET COMMISSION RESULTS ON SO-CALLED NONCOMMISSION PAY One cannot go shopping for a home theater system, big screen are offered predominately through Best Buy stores TV, or computer in person without crossing paths with Best Buy characterized as a ‘store within-a-store forma With more than 1,600 retail stores operating under the names Magnolia Audio Video, Five Star, Pacific Kitchen, Future Shop, and As a category killer, Best Buy has itself come under attack from Home Sales as well as the more well-known Best Buy, Best Buy such warehouse retailers as Walmart and online behemoths as Mobile, and Best Buy Express, this conglomerate offers a pleth- Amazon. In order to address reduced revenues and get the firm ora of consumer electronics including appliances, mobile phones, back on track, Best Buy has had to reshuffle the location of its entertainment (music/movies), and computers. Although the firm stores, rethink in-store space allocation by product category, and has gone multinational, 92% of its total sales in 2016 were domes renegotiate leases.(1) tic and included kitchen appliance installations, mobile phone One way that Best Buy has tried to increase store revenues is by service, sales, and technology support. Those ancillary services focusing on providing customers product knowledge and services 106 PARTI. COMPENSATING over direct customers should be treated The Bes t employee blog reported very clear the feedback. That is not at al how it worked out es being and using the formation from the ing in demotions and promotions one employee bloe customers are at the core of our success and me and with her Every day. On the Response to Business Partner page, we noted how important estBuy’s reputation the long term successo com every employees obligated to: For • Treat customers toy and honestly Communicate with customers in a respectul and helpful – Provide prompt and accurate customers . Our Customer rely on us to price and present our prod- ucts and services fairly and accurately…. We do not condone any behavior that would violate their trustinus Ever.12) Best Buy, unlike other retail electronics stores, has marketed the fact that their employees are salaried, not commissioned Out of the gate their employees are told to tell clients that there are no commissions involved and they are there to assist the cus tomer. The focus was on growing revenue through quality service buttressed by customer confidence (3) We were told to emphasize this fact as to gain the cus tomer’s trust. Tell them that you won’t make a dime from the product you’re recommending Tell them that you’re only recommending this product based on their needs and preferences.(4) According to one self-proclaimed employee veteran, this is not the complete truth. Although many of the personnel at Best Buy are not paid on a commission basis (ie, sales personnel and Geek Squad members), Best Buy for Business employees do receive commission payments. For most others, though, sales are used in the calculation of additional employee income that would appear One of the store managers was demoled recently because his department wasnt meeting the sale bers at the time even though he was the best manan in the store. He would be constantly running around from department to department helping any customer he could Ne the rest of the leaders stand around or sit in the back of geoksquadril and tak usually personal conver sations. The backing system rapidy and irreparably damaged the culture the selling for including their relationship with the customer who was led to believe that they were dealing with and only employ e Fighting over customers and out-throat competition emerged mimicking all of the negative effects one would expect in a con Non vient Is Best Buy getting the best they can from their sales assori ates given their current compensation system? Do the math- working 50 weeks a year, 40 hours a week, sales associates earn between $9.50 and about $14 per hour. Is this a Bot Buy for the employees, their customers, and ultimately their stockholders? Questions 1. What is the definition of an incentive pay system, and given this definition, does Best Buy have a pay for performance system? 2. Why would any firm (including Best Buy) use an incentive pay system? 3. There are two basic choices in incentive pay. Which ones) doles) Best Buye r to utilize in their compensation plans and ‘racking system ? 4 The veteran employee claims that Best Buy has created using their tracking system all of the problems of a commis Sion system. What are the advantages and disadvantages of this system in general and more specifically for Best Buy? 5. The veteran employee’s perception was that Best Buy’s met nie system, which focused on individual employees’ behav lors, decreased their job performance What would be the pros and cons of Best Buy using a group incentive system? 6 Best Buys to use bonuses and commissions as part of their pay system. What are the effective and inetective uses of each wym ? commission driven Large bonuses are awarded to managers who meet and exceed sales/margin objectives, while sales associates can earn what are called “Blue Crew Bucks, which are added to their weekly salaries These compensation practices we certainly legal, but the question becomes whether just because Best Buy doesn’t call these tems “commissions they are not. More important, having employ este customers that so is not a factor in their salaries som both erroneous and unethical. The data flowing from Pavace indicates that sales associates eam bonuses plus commission (5) Sales Associate at Best Buy Salary Rangel) Bonus $199.11-$2,970 Commission $122.82-916,650 Total Pay $19,262-$28,070 In an attempt to increase in store sales due to increased online petition, the firm downloped anewales tracking system commission-driven pay system. Now employees are evalt several performance carorginal al accessory and extended warranty affach percentage hourly sales and ratio od males on Best Buy credit cards Bu got far more or less than what they bargained for the that this system had in pos of backing es so they told the floor supervisors to use the data to 7. What group incentive do you think might work best for Best Buy? 8. In light of Best Buy’s code of ethics and the opinions reported in this case, do you believe that it is ethical for sales cities to tell Oustomers that they are simply paid a flat rate? References (1) Huspeth, C. in.d) Best Buy Co. Inc. Hoovers. Retrieved May 10, 2017 from 10-subscriber hoovers.com.licat bly.edu/Hicompany Mulldescription.html?compa ny10209000000000 121 Anonymous, 2014, March). Code of business ethics: Best Buy Ip. B). Retrieved May 10, 2017 from http://s2.4cdn.

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(Solved) : Canvas Osa Master Production Schedule Mps Translates Sales Operationsplan Sop Specific Pr Q45749558 . . .

. Canvas ©OSA The master production schedule (MPS) translates the sales & operationsplan (SOP) into: Specific production orde. Canvas ©OSA The master production schedule (MPS) translates the sales & operationsplan (SOP) into: Specific production orders Forecast demand Specific production plan Efficient lot sizes Question 25 A precedent relationship shows… The number of components required to produce an item The order in which production steps must be accomplished Only the first step of the production process Only the final step of the production process Question 26 In a material requirements planning (MRP) system, gross requirements are time phased, which means which of Requirements from all periods are aggregated Requirements from all periods are averaged Requirements from all periods are stated on a period-by period basis Requirements do not consider seasonality or lead time issues

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(Solved) : Case 12 2 Barclays Bonus Bank Robbing Peter Pay Paul Barclays London Based Multinational Q45926676 . . .

... CASE 12-2 BARCLAYS BONUS BANK ROBBING PETER TO PAY PAUL Barclays is a London-based multinational banking company that 10.… CASE 12-2 BARCLAYS BONUS BANK ROBBING PETER TO PAY PAUL Barclays is a London-based multinational banking company that 10.000 employees were going to be laid off to fund the bonus employs 140,000 employees. The company’s revenue dras- pool. The British Government was quite concerned about such tically decreased in 2012 ($53 billion), with a year-end deficit of massive lavoffs and suggested that the situation could be better $1.7 million. Later in 2012, Anthony Jenkins was appointed the managed by deferring the bonuses. Jenkins rejected the proposed new CEO in order to turn things around so as to regain the trust deferral plan, since employees would not receive their bonus for of investors and thereby increase the profitability of the firm. In another 10 years, a ludicrous amount of time to ask employees 2013, Barclays did achieve a positive net income of $890 million to wait. Timely bonuses and incentives were essential to moti with sales growth of more than 996. vet stockholders demanded far vate cross-selling products for Barclays, and as long as Barclays greater results.(1) Why did the bank experience so huge a down properly motivated its sales force, the firm would generate higher turn, and what did Jenkins do to try to turn the bank around quickly? profits-profits it could later use to rehire some of its former One way a bank can boost profits is by selling more financial prod- employees (6) ucts and services, including new bank accounts, credit cards, Time will tell whether Jenkins’s decision to fund the bonus pool life insurance, financial advising services, or mortgages, to exist rather than keep 10,000 employees was the right one.(7) Jenkins, ing customers-in other words, cross-selling. In order to cross in light of all of the firings, declined his own bonus from the board of sell these products and services, banks require employees with directors in 2013. just as he did in 2012. Some might argue it was skills in promotion and direct marketing, Banks, not unlike other a noble gesture to refuse a bonus of $4.4 million, although it would firms, use individual performance-based bonuses and commis not have had a noticeable impact on Barclays’s bottom line. sions to reinforce customer cross-selling. This type of incentive pay increases employee motivation and positively impacts sales Questions performance (2) 1. The British government took the position that saving 10,000 Historically, Barclays was productive in cross-selling its products jobs and deferring employee incentive pay was more import to its customers until the firm initiated employee pay cuts in 2012 in ant than immediate extrinsic reinforcement of sales force order to generate more short-term profit. In return, Barclays started performance. How do the notions of entitlement and social losing its most valuable employees, even at senior level positions. loafing possibly explain the government’s position? Newly appointed CEO Jenkins decided to increase sales force 2. Individual performance-based bonuses and commissions salaries in 2013, but the plan failed to increase profits to desired are one form of incentive pay. Might group and/or organiza levels. These actions came on the heels of government investiga- tional incentive pay systems have achieved similar results for tions of the bank’s possible manipulation of interest and foreign Barclays? exchange rates.(3) 3. What other forms of individual incentive pay might Barclays Watching the most skilled employees leave was no longer accept- have utilized? Which one of these plans might have saved able to Jenkins. In response to low profits and returns, Jenkins felt the jobs lost to fund the bonus bank? the need to take more radical actions in the first quarter of 2014 while bearing in mind the long-term interests of the shareholders. In 4. Develop a preliminary individual performance-based incen order to increase performance and keep the best employees, com- tive plan that you think best suits cross-selling. Why? pensation had increased to more competitive levels. In early 2014, 5. Given your answer to question 4, develop a preliminary the median amount of granted incentives was around $30,000 for appraisal system for product cross-selling. How might this its 130,000 employees, (4) funded by a 10% increase in the bonus system be different if the incentive plan included group and bank. The pool of funds reached $4 billion by the end of 2014.(5) organizational incentives? These increased incentives did not come without a price tag. In 6. Although Jenkins refused his bonuses in 2012 and 2013, order to generate sustainable returns to shareholders and satisfy as the CEO, he would have a comprehensive compensation the board of directors, Jenkins decided he had to lay off employees- package. What other incentives might Jenkins be entitled to Párhaps the hardest decision he ever had to make. More than beyond his annual bonus?

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(Solved) : Calculate Mad Scenario Forecasts Periods 1 10 Order 1766 1742 1761 1787 1604 1654 1777 19 Q45134600 . . .

Could someone help with this?

a. Calculate the MAD for this scenario if the forecasts for periods 1-10 are in order, 176.6, 174.2, 176.1, 178.7, 160.4, 165

a. Calculate the MAD for this scenario if the forecasts for periods 1-10 are in order, 176.6, 174.2, 176.1, 178.7, 160.4, 165.4, 177.7, 191.1, 191.0, and 175.2. b. Calculate the MSE for this scenario if the forecasts for periods 1-10 are in order, 176.6, 174.2, 176.1, 178.7, 160.4, 165.4, 177.7, 191.1, 191.0, and 175.2. c. What is the mean absolute percentage error if the forecasts for periods 1-10 are in order, 176.6, 174.2, 176.1, 178.7, 160.4, 165.4, 177.7, 191.1, 191.0, and 175.2? Period 2 TOU 3 4 5 6 Demand 173 177 180 151 168 184 198 191 167 177 9 10

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