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June 6, 2020
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(Solved) : 616 Brand Fashion Consultancy Provides Fashion Advice Clothing Well Fashion Products Clot Q45301221 . . .

... 6.16 Brand Fashion Consultancy, which provides fashion advice (clothing) as well as fashion products (clothes), has experDUUTTU d) Create a Check sheet, which could help DiPaul to lower the amount of complaints regarding service in the shop. 3… 6.16 Brand Fashion Consultancy, which provides fashion advice (clothing) as well as fashion products (clothes), has experi- enced complaints from its customers regarding the service in their French shop. The country manager Gerard DiPaul wishes to find out what the problem is, and have asked his shop managers to record the complaints. The complaints are having the following pattern over the past 6 weeks: NO OF CUS- TOM- ERS NO. OF COM- PLAINTS REASON FOR COMPLAINT FOUND PRODUCT PRODUCT LOOSES POOR PRODUCT CHEAPER THE SERVICE FAILURE ELSEWHER COLOUR WEEK 2 120 118 144 1327 6 5 8 1 3 4 157 NWNN- 6 147 3 4 DiPaul has increased the staff to handle the growing amount of customers from his normal staff of 5 up to 9 to handle the growth in the amount of customers. NO. OF NEW HIRES WEEK NO. OF TERMINATIONS TOTAL NO. OF WORKERS N N M N DUUTTU d) Create a Check sheet, which could help DiPaul to lower the amount of complaints regarding service in the shop. 3

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