a.) If your company build a new CRM on top of old DBMS, discussthe major database issues for the successful operation of data inthe future. Please identify four major issues.
b.) The decision-making process is explained by three phases:Intelligence, Design, and Choice. Your company’srevenues are decreasing for years. Now you have tomake the decision to find the best action that increases therevenue. Please discuss how IS can be used for threephases of decision-making process. You need tomention clearly the name of technologies that can be usedfor each phase using examples.
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